Refund & Cancellation Policy

WhipKeeper Weekly is billed at $150 per month, in advance. Your subscription renews automatically each month until you cancel.

You may cancel at any time from your account page. Cancellation stops future billing; your plan stays active through the end of the period you have already paid for, and you may use any remaining washes in that period. We do not pro-rate partial months.

Cancel or move a scheduled wash more than 24 hours in advance and the wash returns to your monthly allowance. Within 24 hours of the scheduled time, the wash counts as used.

If we cancel for weather, detailer availability, or any other reason on our side, the wash is always returned to you.

Washes are allocated per billing period and do not carry over to the following month.

If a wash is not performed, or is performed to a standard we cannot stand behind, contact us within 48 hours at support@whipkeeper.com. We will redo the wash at no charge or credit the wash back to your account.

If we are unable to deliver any service during a billing period, we will refund that period in full.

If you believe your vehicle was damaged during a wash, email support@whipkeeper.com within 48 hours describing what happened. We will investigate with the detailer who performed the service and respond within five business days.

support@whipkeeper.com